Flashforge Adventurer 5M Pro Troubleshooting

Clogged Filament Guide Tube

Issue: During filament change, the filament cannot pass through the filament guide tube.

Solution

No Filament Extruded on the First Layer or Nozzle Scrapes the Build Plate

Cause: The nozzle is too close to the print bed.

Solution: Re-level the bed.

Model Not Sticking to the Build Plate

Causes:

1. Damaged build plate or severe wear, resulting in an uneven surface.
2. Too much oil and grease is on the build plate.
3. Improper z-offset after leveling.
4. Incorrect temperature settings.

Solution

No Filament Extruded During Filament Loading

Issue: During filament loading, there is no filament extrusion or filament cannot be fed downward into the print head.

Solution

Clogged Extruder

Issue: No filament is extruded during printing or filament change. A creaking sound is produced when manually loading filament.

Solution

Under-extrusion During Printing

Causes:

1. Impurities in the filament or mismatch between the model printing temperature and filament temperature.
2. Carbonized filament buildup on the nozzle.

Solutions:

1. Replace the filament with a new spool.
2. Set the correct printing temperature based on the recommended temperature indicated on the filament box.
3. Replace the nozzle.

Layer Lines on 3D Prints

Cause: Z-axis movement is not smooth.

Solution

Ghosting & Ringing

Cause: Insufficient belt tension.

Solutions

Stringing

Causes:

1. Filament that has absorbed moisture can become brittle and prone to breaking (especially for PLA, PETG, and ABS).
2. Insufficient retraction.
3. Incorrect temperature settings.

Solutions:

1. Dry or replace the filament with a newly unpacked spool.
2.  Use OrcaSlicer to increase the retraction amount and retraction speed appropriately, and enable “Retract on layer change” and “Wipe while retracting”.
3. Adjust the extruder temperature.

After Auto-leveling the Extruder Is Too Far Away from the Bed when Printing the First Layer.

Cause: Filament residues at the nozzle tip or uncleared print bed.

Solutions:

1. Clean the nozzle and bed by removing the residues.
2. Restart the printer and perform automatic leveling again.
3. If the above steps don't work, consider checking for firmware updates. Upgrade the firmware if a new version is available and retry.
4. If the above steps still don't solve the problem, please copy logs to a USB flash drive and contact customer support.

When Preheating the Extruder It Doesn't Heat up or the Temperature Displays as a Negative Value

Cause:Firmware communication failure; Nozzle damaged or extruder cable in poor contact.

Solution

Touchscreen is not Responsive

Cause:Firmware communication failure.

Solutions:

1. Restart the printer.
2. If Step 1 doesn't work, please copy logs to a USB flash drive and contact customer support.

Bed Not Heating During Preheating

Cause: Poor cable connection or faulty bed heating assembly.

Solutions

Printer Stops Mid-Print

Cause: Abnormal firmware; this issue is optimized in the latest beta firmware.

Solutions:

1. Restart the printer and try again.
2. If the issue persists, please update to the latest firmware.
3. If the issue persists, please provide us with logs for assistance.

Both the Nozzle Temperature and Bed Temperature Displays as 0

Cause: Extruder connection cable in poor contact or extruder board damaged, resulting in communication interruption between the motherboard and the extruder.

Solution

Host Error, please Restart!

Cause: Several abnormalities reported by the printer leading to communication errors.

Solutions:

1. Restart the printer and try again.
2. If Step 1 does not work, check for firmware updates. If available, upgrade the firmware and retry.
3. If the issue persists, please copy the machine logs to a USB flash drive and contact customer support.

Level Probe Can Not Clear. Please Check the Level Probe

Causes:Values of the pressure sensors on the bottom of the bed can not be cleared.

Solutions